pajok Responsible Gaming — Your safety is our priority
So entertainment never becomes a problem, pajok gives you limit-setting tools, self-exclusion and 24/7 support.
What is responsible gambling?
Online casino and betting can be an enjoyable form of entertainment — when played in a controlled and planned way. pajok believes that for every player, gaming should be a leisure activity, not a source of income or a way to relieve stress.
Responsible gambling means knowing your budget, keeping to time limits, and asking for help when you feel you are losing control. pajok takes this commitment very seriously and has built multiple protection tools into its platform.
For all our players in Bangladesh, we want to make sure the pajok experience is always positive, safe and enjoyable. Read on to learn how we keep you safe and how you can stay aware yourself.
Our Safety Tools
pajok puts full control in your hands — at your pace, on your terms.
Deposit Limit
Set the maximum amount you can deposit per day, per week or per month. Once a limit is set it takes effect immediately, and to increase it you must wait through a set cooling-off period.
Time-Out
Need a break for a while? Use the Time-Out feature to temporarily close your account for anywhere from 1 day up to 6 weeks. During this period, logging in or placing bets will be completely disabled.
Self-Exclusion
If you need a longer break, choose self-exclusion. Once activated, your account will be fully deactivated for between 6 months and 5 years. It cannot be reactivated before the period ends.
Loss Limit
Set the maximum amount you can lose over a set period in advance. When the limit is reached, you will automatically be prevented from placing bets — your account will become active again in the next cycle.
Session Time Limit
Set how many hours you want to play in one session. When the time is up, the system will log you out and show a warning message. This is an effective way to avoid spending too much time playing.
Age Verification (21+)
pajok strictly prohibits anyone under 21 from participating. Age is verified at registration and identity documents may be required if needed. Accounts belonging to underage users will be permanently closed.
Warning Signs of Problem Gambling
If any of the following signs appear in you or someone you know, it is time to seek help.
Spending beyond your budget — You are spending more than your set budget and placing more bets to cover the shortfall.
Chasing losses — After a loss, you are placing bigger bets to try to win it back.
Impact on family and social life — Gaming is causing problems with family, friends or work.
Hiding your play — You are concealing the amount you gamble from family or loved ones.
Gambling with borrowed money — You are putting money into gambling by taking on debt or drawing on savings.
Mental restlessness — When not playing, you feel discomfort, anxiety or irritability.
How to Set Limits
After logging into your pajok account, you can activate protection tools in just a few steps.
Details on Self-Exclusion
Self-exclusion is the most powerful protection tool. Once activated:
- You will not be able to log in to your account
- No new deposits or bets will be accepted
- Promotional emails and notifications will be stopped
- Duration: Choose from 6 months, 1 year, 2 years or 5 years
- It cannot be ended early while active — this is intentionally kept strict
- To reactivate after the period ends, you must contact our support team and go through a cooling-off period
A self-exclusion request can also be submitted by emailing [email protected] directly.
Protection for Minors
pajok strictly provides its services only to people aged 21 or above. We carry out an age verification process on every account and request additional identity documents in cases of doubt.
If there are children or teenagers in your home who use your device, use parental control software and keep your account logged out. Never share your password with anyone.
If you suspect an underage person has a pajok account, report it immediately to [email protected] — we will act quickly.
Need help? We are always here
If gaming has become a problem, or you think someone needs help, do not wait — contact us. pajok's support team is available 24 hours a day, 7 days a week in both Bengali and English.
Live Chat: Get an instant connection from any page on the site.
Email: [email protected]
Remember — asking for help takes courage. pajok is here alongside you to help you find the right path.
Enjoy responsibly — with pajok
Have fun responsibly. Browse our game sections and check the FAQ for any questions.